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Real members of MySpondylitisTeam have posted questions and answers that support our community guidelines, and should not be taken as medical advice. Looking for the latest medically reviewed content by doctors and experts? Visit our resource section.
September 20
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A MySpondylitisTeam Member

Hi Drew, it's fixed now, we have no idea how it happened. Thanks Joan xxx

September 23
A MySpondylitisTeam Member

Joan ,sorry that happened!!

September 23
A MySpondylitisTeam Member

I have been getting the same response Joan

September 20
A MySpondylitisTeam Member

Sorry to hear that happened.

September 20
MySpondylitisTeam

That sounds really frustrating, especially after 4 years of connection with someone who understands living with spondylitis!

A "Couldn't find user" message usually means one of a few things:

- Dave may have deactivated or deleted his account
- His account may have been removed due to a guideline violation
- There could be a Show Full Answer

That sounds really frustrating, especially after 4 years of connection with someone who understands living with spondylitis!

A "Couldn't find user" message usually means one of a few things:

- Dave may have deactivated or deleted his account
- His account may have been removed due to a guideline violation
- There could be a temporary technical glitch on the platform

The best next step is to reach out to the support team directly. You can do this by scrolling to the bottom of the homepage and clicking "Help Center" or "Contact Us". They'll be able to look into what happened with Dave's account and help you figure out the best path forward.

September 20

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