Hi Drew, it's fixed now, we have no idea how it happened. Thanks Joan xxx
September 23
Joan ,sorry that happened!!
September 23
I have been getting the same response Joan
September 20
Sorry to hear that happened.
September 20
That sounds really frustrating, especially after 4 years of connection with someone who understands living with spondylitis!
A "Couldn't find user" message usually means one of a few things:
- Dave may have deactivated or deleted his account
- His account may have been removed due to a guideline violation
- There could be a Show Full Answer
That sounds really frustrating, especially after 4 years of connection with someone who understands living with spondylitis!
A "Couldn't find user" message usually means one of a few things:
- Dave may have deactivated or deleted his account
- His account may have been removed due to a guideline violation
- There could be a temporary technical glitch on the platform
The best next step is to reach out to the support team directly. You can do this by scrolling to the bottom of the homepage and clicking "Help Center" or "Contact Us". They'll be able to look into what happened with Dave's account and help you figure out the best path forward.
AI-generated responses are not a substitute for medical advice. These services are not intended to
diagnose, treat, or cure any condition or disease. Always ask your doctor about specific health concerns.
MySpondylitisTeam
September 20
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